FAQ

Frequently Asked Questions

Find answers to common questions about our products and services

How does the automatic timetable generation work? +

Our intelligent algorithm analyzes all your scheduling constraints including teacher availability, classroom capacity, subject requirements, and student groups. It then generates an optimized timetable that automatically resolves conflicts and ensures fair distribution of classes throughout the week.

Can I customize the timetable format? +

Absolutely! Timetable Plus offers extensive customization options. You can choose from multiple templates, adjust time slots, add custom breaks, apply your institution's branding, and even create different formats for different departments or classes.

Is my data secure? +

Security is our top priority. We use bank-level encryption (256-bit SSL) for all data transmission and storage. Our servers are hosted in secure data centers with 99.9% uptime guarantee, regular backups, and compliance with international data protection standards including GDPR.

What happens if I need to make changes to an existing timetable? +

Changes are easy! Our system allows you to make real-time modifications to any timetable. Whether you need to swap classes, add new subjects, or accommodate last-minute changes, the system will automatically check for conflicts and suggest alternative slots if needed.

Do you offer training and support? +

Yes! We offer personalized training programs customized to your institution's actual data and real-world scenarios. Choose from 1-on-1 sessions or group training packages, available onsite or online, with post-training support. We also provide comprehensive ongoing support & maintenance including system updates, troubleshooting, continuous optimization, and timetable construction guidance to ensure your team's success.

Can I try Timetable Plus before purchasing? +

While we don't offer a free trial, we provide a personalized consultation session to understand your institution's specific scheduling needs and demonstrate how Timetable Plus can solve your challenges. Contact us to request a quote and schedule a consultation with our expert team. We'll walk you through the system and answer all your questions.